Effective Date: 26 February 2026
This Shipping Policy applies to purchases made on https://bhagwatchetana.com operated by:
Shri Krishna Chaitanya Mahasangha Charitable Trust
Vill – Raghudevpur
PO – Raghudevpur
PS – Rajupur
District – Howrah
PIN – 711322
Email: chaitanyamahasangha@gmail.com
Phone: +91 9432801779
Nature of Products
Shri Krishna Chaitanya Mahasangha Charitable Trust may offer selected spiritual or charitable products through this website.
Please note:
- Donations made on this website are non-physical transactions and do not involve shipping.
- Shipping terms apply only to physical products purchased through the website.
Order Processing
- All product orders are processed within 2–4 working days after successful payment confirmation.
- Orders are processed only after payment is received.
- You will receive an order confirmation email upon successful purchase.
Processing time does not include shipping time.
Shipping & Delivery
- We deliver across India through reliable courier or postal services.
- Estimated delivery time is 5–10 working days, depending on location.
- Delivery timelines may vary due to:
- Remote locations
- Weather conditions
- Transport disruptions
- Government restrictions or strikes
While we strive to deliver within the estimated timeframe, we do not guarantee exact delivery dates.
Delivery Charges
- Shipping charges (if applicable) will be displayed at checkout before payment confirmation.
- For bulk or special orders, shipping charges may be calculated separately and communicated via email or phone before dispatch.
Order Tracking
Where available, tracking details will be shared via:
- Registered email address, or
- Registered mobile number
Tracking availability depends on the courier service.
Damaged, Incorrect, or Missing Items
If you receive:
- A damaged product
- An incorrect product
- A missing item
Please contact us within 48 hours of delivery with:
- Order ID
- Clear photographs of the product
- Photo of outer packaging
After verification, we may:
- Provide a replacement, or
- Initiate return instructions (if applicable)
Requests made after 48 hours may not be accepted.
Non-Delivery
If your order is not delivered within the expected timeframe:
- Please contact us within 7 days of the expected delivery date.
- We will coordinate with the courier service to resolve the issue.
Contact Information
For shipping-related queries:
Email: chaitanyamahasangha@gmail.com
Phone: +91 9432801779
Address:
Vill – Raghudevpur
PO – Raghudevpur
PS – Rajupur
District – Howrah
PIN – 711322
